All features

Everything your AV and IT team runs on.

Monitoring, assets, analytics and service desk in one platform, connected to the ITSM and timetable systems you already use.

Works withCrestronXiO CloudQ-SYSExtronLightwareEpsonSonySamsungReflect+ more
Core platform

Built for every workflow

Twelve modules that cover every part of running AV, IT and IoT across a building, a site or a whole estate.

Remote monitoring & control

Live status, health scoring and remote actions for every display, codec, DSP, projector and controller on every site.

Live telemetry, any manufacturerOffline and fault alertsReboot, power and input controlHealth score per room

IoT & smart buildings

Room sensors, environment, power and building systems beside your AV fleet. See how every space is performing, not just whether the display is on.

Temperature, humidity, CO₂, occupancyThreshold alertsSecure edge gatewayOne registry for sensors and AV

AlignAV Intelligence

AI that knows every room, device and event across your buildings and answers like your most experienced technician.

Plain-English root causeFleet-wide patternsRecommended actionsEvidence attached

Asset management

Full lifecycle for every AV and IT asset: purchase, warranty, maintenance schedules, depreciation and disposal.

Canonical device registryWarranty and lifecycle trackingMaintenance schedulesDepreciation and disposal

Analytics & reporting

Utilisation, reliability and lifecycle dashboards, plus custom reports for leadership and compliance.

Real-time dashboardsUtilisation and reliabilityScheduled reportsExport to PDF and Excel

Service desk

Raise, assign and track AV and IT tickets by room. Alerts become tickets automatically, with SLAs and history.

Alerts become ticketsAssignment and SLAsRoom-level historyEmail notifications

ITSM integration

Full two-way integration with your ITSM platform, so incidents, assets and status stay in sync.

Two-way incident syncAsset and status syncNo double entryWorks with your workflow

Timetable integration

Connect your timetable and room bookings so checks, alerts and fixes are prioritised around the rooms in use next.

Room bookings in contextPriority by next lecturePre-class checksUtilisation vs bookings

Environment tree view

Organise sites, buildings, floors and rooms into a hierarchy that matches how your estate really works.

Site › building › roomDrag and drop hierarchyGroup managementLocation tagging

Document management

Invoices, schematics, manuals and photos attached to the right room or asset. No more searching shared drives.

File storage per assetPhoto albumsSmart searchDrag and drop upload

Custom columns & fields

Add the fields your organisation tracks and organise the register your way.

Unlimited columnsCustom field typesBulk editingFilter and sort

Project collaboration

Bring internal teams and integrators together on installs and upgrades, with access limited to what they need.

Role-based accessTeam workspacesActivity feedsComment threads
And more

Everything else you need to scale

Enterprise-grade capabilities built into every plan.

Enterprise security

SSO, SCIM provisioning, role-based permissions and a full audit trail of every change.

Multi-site support

Manage assets across multiple sites, buildings and campuses from a single dashboard.

Smart notifications

Automated alerts for faults, maintenance, warranties and asset lifecycle events.

Global search

Find any asset, room, document or report instantly.

Roles & permissions

Restrict access to groups or locations, down to a single room.

Mobile ready

Full-featured mobile experience for on-site technicians and managers.

Workflow automation

Automate repetitive tasks with custom triggers and actions. Coming soon

Data export

Export the full registry and history at any time. No lock-in on your data.

Ready to see it in action?

Book a demo and we'll walk you through AlignAV with your rooms and devices in mind.